Refund Policy

At Shriraj, we strive to provide excellent service and ensure customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued.

• Refunds may be considered only for payments made for premium services, promotions, or listing fees.
• Requests must be submitted within 30 days from the date of payment.
• Refunds are not provided for transactions related to property purchases, rentals, or leases facilitated through the platform.

To request a refund, please contact our customer support team with your payment details and reason for the refund. We reserve the right to verify the claim and request additional information.

• The approval usually takes one or two days and once approved refund will be credited within 7-10 business days.
• Refunds will be credited to the original mode of payment wherever possible.
• In cases where original payment method refund is not feasible, alternate arrangements will be communicated.

• Any payments related to third-party services, including payment gateway fees.
• Fees paid to agents, brokers, or external vendors.
• Any penalties, fines, or government charges.

Users may cancel paid services before they are rendered. Cancellation requests must be submitted in writing. Refund eligibility will be evaluated as per this policy.

Shriraj reserves the right to update this Refund Policy at any time. Changes will be communicated via email or platform notifications.

For questions or concerns regarding refunds, please contact our support team through the app or email at shrirajteam@gmail.com.